hbije Privacy Policy

Types of Information Collected

hbije may collect the following types of information as needed to provide you with its services:

1.1 Personal Identification Information

• Full name, date of birth, and national identity card details
• Email address and mobile number (for communication purposes)
• Residential address
• Account username and password (in encrypted form)

1.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Technical Information

• IP address, browser type, and operating system
• Cookie and session data
• Device identifier information
• Platform usage patterns and activity logs

Purpose of Data Collection

hbije uses your information only for the following lawful purposes:

• Account Management: To handle registration, verify identity, and ensure account security.
• Transaction Processing: To complete deposits and withdrawals safely.
• Service Improvement: To enhance the platform experience and provide relevant games and offers.
• Legal Compliance: To comply with applicable laws and regulations and to prevent fraud.
• Customer Support: To resolve your questions and issues and to ensure 24/7 live chat service.
• Responsible Gaming: To identify excessive play patterns and provide assistance when needed.

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the hbije website. Cookies are small text files stored on your device that help improve the functionality of the platform.

3.1 Types of Cookies

• Essential Cookies: Required for login sessions and core platform operations.
• Functional Cookies: To remember your preferences, language, and account settings.
• Analytical Cookies: To analyse platform usage patterns and improve services.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

Data Sharing and Third Parties

hbije never sells your personal information. Information may be shared only in the following limited circumstances:

4.1 Service Partners

Payment processors (such as bKash, Nagad, Rocket, and Upay payment gateways) and technical infrastructure service providers may access only the information necessary to carry out their specific tasks. They may not use this information for any other purpose.

4.2 Legal Obligations

Information may be disclosed in response to a court order, a lawful request from a law enforcement agency, or other applicable legal obligations.

4.3 Fraud Prevention

Specific information may be shared with relevant authorities to detect and prevent financial fraud, identity theft, or illegal activity.

Data Security Measures

hbije applies industry-standard security measures to protect your information:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database Security: Stored data is encrypted and access is controlled.
• Two-Step Verification: An additional verification layer to protect your account.
• Regular Audits: Routine system reviews to identify security vulnerabilities.
• Limited Access: Only authorised personnel may access your information.

However, no data transfer over the internet is completely secure. Even with the highest level of precaution, absolute security cannot be guaranteed.

Data Retention Period

hbije retains your information only for as long as necessary:

• Active Account: All relevant information is retained for the duration the account remains active.
• Closed Account: Certain information may be retained for the required period after account closure in order to meet legal obligations.
• Financial Transaction Records: May be retained for an extended period for audit and compliance purposes.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies have a set expiry period.

User Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You can log in to your account at any time to view your stored information. Contact the support team for more detailed information.

7.2 Right to Correction

If your information is incorrect, you can correct it through your account settings or by contacting the support team.

7.3 Right to Deletion

You have the right to request the deletion of information that is not subject to legal retention obligations. However, certain information is required by law to be retained.

7.4 Right to Object to Processing

In certain circumstances, you have the right to object to the processing of your information.

Privacy of Minors

hbije is for persons aged 21 or over only. We do not knowingly collect any information from minors. If a minor is found to have created an account, the account and all associated information will be deleted immediately upon discovery.

If a parent or guardian believes their child has used hbije, please contact the support team and we will act promptly.

International Data Transfers

Your information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that the relevant servers or service providers follow internationally recognised security standards and that the protection of your privacy is maintained.

Changes to This Policy

hbije reserves the right to update this Privacy Policy at any time. For significant changes, we will:

• Update the "Last Updated" date at the top of the page.
• Send a notification to your registered email address (if the change is significant).
• You may be asked to review the new policy when you next access the platform.

Continued use of the platform after any changes will be considered as your acceptance of the updated policy.

Third-Party Websites

The hbije platform may contain links to third-party websites. hbije has no control over the privacy practices of these external sites and is not responsible for them. It is recommended that you read the privacy policy of any third-party website before using it.

Your Responsibility for Account Security

You have certain responsibilities when it comes to maintaining the security of your account:

• Use a strong and unique password and change it regularly.
• Do not share your login details with anyone else.
• Always log out after using a public or shared device.
• If you notice any suspicious activity, notify the support team immediately.