hbije Responsible Gambling —
Your safety is our priority
hbije believes entertainment should be enjoyable — never a source of stress. Our responsible gambling tools keep you fully in control and ensure a safe experience.
Why is Responsible Gambling important?
Online casino and betting can be an exciting form of entertainment, but it is always important to remember that gambling is meant to be fun, not a way to solve financial problems. hbije is committed to creating an environment where every player can gamble responsibly — safely, with awareness, and within their own limits.
Problem gambling or excessive betting can cause serious harm to a person's personal, family, and financial life. That is why we provide various tools and features to help you recognise warning signs in time and take the right steps. Responsible gambling means knowing your limits, staying within them, and asking for help when needed.
You must be 21 years of age or older to play on the hbije platform. Underage individuals are strictly prohibited from opening an account or participating in any games.
Important Warning
Online betting and casino games carry financial risk. Only play with money you can afford to lose without affecting your daily life. Never gamble with borrowed money or by breaking into your savings.
hbije's Commitment
We protect every user with SSL encryption, fair play policies, and responsible gambling tools.
Our Safety Tools
hbije offers several effective features for responsible gambling — use them to stay fully in control.
Deposit Limit
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it will not be possible to deposit more than that amount. This is the most effective way to prevent overspending.
Time-Out Feature
If you feel you need a break, you can temporarily close your account for any period from 24 hours up to 6 weeks. During a time-out, no login or betting is possible.
Self-Exclusion
For longer-term protection, the self-exclusion option lets you close your account for a minimum of 6 months up to permanently. Once this option is chosen, it cannot be reactivated before the period ends.
Loss Limit
Decide in advance how much you are willing to lose within a set period. Once that limit is reached, the account will automatically end the session. This protects you from large losses in a single day.
Session Reminder
Keep session reminders on to remind yourself when you have been playing for a long time. A notification will appear after a set period — it is then your choice whether to take a break.
24/7 Support
Contact our Bengali live chat support at any time. Our trained support team is ready to answer any concerns or questions you have and to help activate the tools you need.
Signs of Problem Gambling
If any of the following situations apply to you or someone you know, it is time to be careful. hbije is always here for you.
- Feeling compelled to keep gambling to try to win back lost money
- Hiding the time or money spent gambling from family or friends
- Betting with money meant for bills, food, or essential expenses
- Being unable to stop gambling or repeatedly failing to do so
- Feeling restless or irritable when not gambling
- Withdrawing from work, family, and social relationships
- Continuing to bet by borrowing money or breaking into savings
- Turning to gambling to relieve stress or anxiety
Healthy Gambling Habits
Responsible gambling is not just about setting limits — building the right mindset is part of it too.
- Set a budget before you play and stick to it
- See gambling as a form of entertainment, not a source of income
- Take regular breaks and give time to other hobbies and your family
- Do not gamble when you are angry, frustrated, or emotionally upset
- Even on a winning streak, do not take excessive risks
- Accept losses when they happen — avoid the thinking of "just one more and I will win it back"
- If needed, talk to someone you trust or contact support
How to Use the Safety Tools
Activating responsible gambling tools on hbije is straightforward. Follow these steps:
Log in to your account
Log in to your hbije account and go to the account settings menu. You will find the "Responsible Gambling" section there.
Choose the tool you need
Select whichever you need — deposit limit, loss limit, session reminder, time-out, or self-exclusion.
Set the limit or duration
Enter the amount or time period for the selected tool. For example: a daily deposit limit of ৳500, or a 48-hour time-out.
Confirm
Once you confirm the setting, it takes effect immediately. Increasing a deposit limit comes with an additional cooling-off period.
Get help from support
For any issue or to activate a tool, let our support team know via 24/7 live chat — they will help you right away.
Review regularly
Review your betting history and spending from time to time. Lower your limits further if needed.
Self-Exclusion Details
Self-exclusion is the strictest protection option — for those who feel that gambling is getting out of their control. Once activated, the account cannot be reopened until the set period has ended.
| Exclusion Period | Description | Reactivation |
|---|---|---|
| 6 months | For a short-term break — with the option to reconsider at the end of the period | Contact support at the end of the period |
| 1 year | The right choice when a longer break is needed | Contact support at the end of the period |
| 3 years | Long-term protection for serious concerns | Contact support at the end of the period |
| Permanent | A complete and irreversible closure — no end date | Cannot be reactivated |
Important
During self-exclusion your account will be completely inactive and no promotional emails will be sent. If you are under self-exclusion and attempt to open a new account, we reserve the right to close it.
Protection for Minors
Only those aged 21 or above can register and play on hbije. We verify age during account verification, and additional identity checks may be carried out in suspicious cases.
If there are underage children or teenagers in your home, we recommend using parental control software on your device and always keeping your account password private. Do not let others use your device while you are still logged in.
- Only you should know your account password
- Always log out after use
- Avoid saving your password in the browser
- Do not stay logged in on devices used by children
Age Verification Process
- Providing your date of birth at registration is mandatory
- National ID card or passport verification may be required if needed
- Providing false information may result in account closure and forfeiture of winnings
- Suspicious accounts are suspended immediately
To play on hbije
21+ Age requiredWhere to Get Help
If you feel that gambling is having a negative impact on your life, do not try to deal with it alone — seek help. The hbije support team and your family members are your greatest resource.
hbije Live Chat
Contact our 24/7 Bengali live chat. Our team is always ready to activate any safety tool or offer guidance.
Email Support
For written requests, contact us by email: [email protected] — we aim to respond quickly.
Family and Friends
Talk to a trusted family member or friend. People close to you can often recognise a problem before you do and help you get the right support.
Common FAQs
Some frequently asked questions and answers about responsible gambling:
Enjoy safely — welcome to hbije
Activate responsible gambling tools and enjoy cricket betting, slots, or casino games with peace of mind. We are always ready for any questions you have.